Returns & Exchanges
If for any reason you are not fully satisfied with your order, we gladly offer a 14 days FREE Refund Policy, starting the day you receive your order. Please note that the following rules must apply for the product(s) that you would like to Return:
1. The product(s) MUST be returned unused, with all the original packaging and with all the authenticity tags and manufacturer seals still attached.
2. All returns are inspected on arrival and a full refund will NOT be issued if the product(s) are not in new and original condition.
3. Please ensure that product(s) are returned to us via signed for delivery and a certificate of posting is obtained. We do not accept liability for any product(s) that are damaged in transit during the return process so please ensure that the packaging and delivery method are secure.
4. All returns are free up to 14 days, starting the day you received the order.
5. SPECIAL Returns Note: Do not return your product(s) without first contacting our customer service team. We will provide you with a specific returns address. (Returns should not be sent to the delivery address listed on the parcel)
6. SPECIAL Returns Note: We'll refund you the entire amount of your order (shipping and import costs EXCLUDED)